Alhambra Granada www.alhambragranada.info

TERMS OF SERVICE:

You must keep a copy of the confirmation voucher for the day of the tour. Our staff will collect it. This voucher will be your receipt of payment.

Cancellations:

Once you got the confirmation from us, the cancellation of your tour will cost you:

1. If 48 hours before the day of your tour: 40% of the fees.

2. If no-shows 48 hours less than before the day of the tour: 100% of the fees

3. Reservation fees won’t be refunded

In case you make a tour with us, you accept this terms and the published information in the web site.

The use of information provided on this website is solely at your own risk. This website assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on this site. While we strive to keep the information on this site accurate, we do not guarantee and will not be responsible for any damage or loss related to the accuracy, completeness or timeliness of the information.

In case any variation of a tour takes place, this modification will be told by our guides or staff, before, during or after the tour.

In case one person gets separated from the group during the tour, Guiasgranada denies any responsibility, and no complaint will be dealt with.

Guiasgranada.com and our partner companies are not responsible in case any delay takes place at the entrance of the monuments during the tours.

According to the booked service, guiasgranada.com can transfer the private information of the clients and the credit cards information to one of the next three companies: :

*Alhambra Valparaiso Ocio y Cultura S.L, CIF: B-18609719.

*Granada Excursiones S.L, CIF:B-18531798 (CIAN-18792-2).

*City Tour Alhambra Viajes, S.L, CIF: B-18409490 (CIAN-18439.2).

All matters concerning these services shall be subject to Spanish Law

Guiasgranada.com

GUIAS OFICIALES DE GRANADA

Alhambra Valparaíso Ocio y Cultura S.L.

C.I.F.: B-18609719.

"Empresa de Servicios Turísticos - Visitas guiadas"

Plaza del Campillo, 2. 7º D. 18001. Granada. España.

Teléfono/Fax: 0034 958 21 01 58. Móvil: 0034 677 41 77 90.

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